Privacy Policy

Effective Date: 20/03/2025

Thrive Pilates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.thrivepilates.com.au/) and interact with our services. By using our website, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Sign up for our classes or services

  • Subscribe to our newsletter

  • Contact us via email, phone, or web forms

  • Engage with us on social media

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Health and fitness-related information (as required for class participation)

2. Use of Personal Information

We use your personal information to:

  • Process bookings and payments

  • Communicate with you regarding our services and updates

  • Provide customer support and respond to inquiries

  • Improve our website and services

  • Comply with legal obligations

3. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share your information with:

  • Payment processors to handle transactions

  • Service providers assisting with our website, marketing, and operations

  • Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications at any time

To exercise your rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies, but this may affect the functionality of our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Thrive Pilates
114 Matthews Parade Corindi Beach 2456
studio@thrivepilates.com.au
0433133079